Cancellation & Returns Policy

Order Cancellation

You can cancel your order within 24 hours of placing it. Please reach out to our support team via email or call to initiate the cancellation.

• Orders once shipped cannot be cancelled.
• Custom or personalized items cannot be cancelled once production starts.

Return Policy

We offer a hassle-free return policy for eligible products within 7 days of delivery.

• Items must be unused, unworn, and in original packaging with tags.
• Return shipping will be the customer’s responsibility unless the product is damaged or wrong.
• Refunds will be processed within 5-7 business days after inspection.

Non-Returnable Items

• Custom-made or engraved jewellery
• Gift cards or discounted final sale items
• Products showing signs of use or wear

How to Request a Return

To initiate a return, please contact us at support@jrcm.in with your order ID and reason for return.

Contact Information

If you have any questions about our cancellation or return policies, please contact our customer support team.

• Email: support@jrcm.in
• Phone: +91-XXXXXXXXXX